Home / FAQ
Questions
Frequently asked
The things guests ask most often. If yours isn’t here, send us a message.
How do I pay?
Our preferred payment method is EFT. Get in touch and we will send you our banking details.
What time can I check in and out?
Check-in is between 14:00 – 20:00 and check-out is by 10:00. If you are arriving outside those hours, let us know in advance and we will make a plan.
Are the units really self-catering?
Yes. Every unit has its own kitchen or kitchenette with a fridge, and most have an oven, hob and air fryer. Rates are quoted on a self-catering basis, so no meals are included.
What happens during load-shedding?
Most units run on solar panels with inverters and backup batteries, and the property has water tanks. Lights, WiFi and key plugs stay on through a typical outage or water interruption.
Is there parking?
Yes — ample secure, off-street parking shared on site for all guests.
Can I cancel?
Cancel more than two weeks before check-in and your deposit is refunded in full. Between one and two weeks before check-in, half the deposit is refunded. Inside a week, the deposit is not refunded.
Do you take children?
All ages are welcome. Several units have sleeper couches or extra mattresses for children, and a cot and baby bath are available by arrangement in any unit.
Is there a pool and a braai?
The pool and the garden are shared between the units. The braai is not shared — only Golden Sky has access to a braai, its own private wood-fired one out front.
How far is the airport?
Chief Dawid Stuurman International Airport is roughly five minutes away by car. The beachfront is about ten minutes, and Walmer Park Shopping Centre is walking distance.
Do you allow pets?
Yes, please ask before you book due to suitability of units — get in touch and we will let you know what is possible for the unit and dates you have in mind.
How do I get the best rate?
Book direct on our own NightsBridge page. You deal with us rather than an agent, and the same free-cancellation terms apply.
Book direct
Same rooms, better rate, no booking fee.
Booking through our own NightsBridge page means you deal with us directly — and free cancellation still applies up to two weeks before you arrive.